=LDR 00000nam 2200000 4500 =001 MUPUTER000000000001340 =005 20140211144124.0 =006 a ||| | =008 191229| ||| | =020 ##$$a 979-9031-08-7 =035 ##$$a 0010-021400000000164 =040 ##$$a Muputer =082 #$$a 658.4 LUK m =084 ##$$a 658.4 LUK m =090 ##$$b 658.4 LUK m =100 #$$a Sampara Lukman $l Indonesia =245 $$a Manajeman Kualitas Pelayanan =250 ##$$a Cet 1 =260 ##$$a Jakarta $b STIA-LAN Press $c 1999 =300 ##$$a xvi.176 hlm $c 22 x 14 cm =990 ##$$a 40033/PN/2014